CANCELLATION POLICY

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Ship Faced Pontoons currently charters out of Cypress Creek Marina 13987 FM 2769 (Volente Rd.) Leander, TX 78641 .  

Please make sure to bring cash for the Cypress Creek Marina parking fee. They charge $7 per person. (If you don't carry cash & prefer to add this to your trip total- we can take care of this for you.)  

***NOTE*** We have no affiliation with Cypress Creek Marina, we only operate our business from this location.

We highly encourage you to arrive 30 minutes prior to your start time.

 To book more than 4 hours, please call/text 512-788-7005 OR send an email to shipfacedpontoons@gmail.com. For each additional hour, it will be $125 per hour.

All boat rentals include- lily pad, cooler with ice, one case of water, captain, and fuel.

No, all our boats will be driven by an experienced captain for your convenience.

Feel free to bring snacks and beverages. There is plenty of room in our cooler for you but you are also welcome to bring your own! Feel free to BYOB! Just no glass bottles please.

 We can go wherever you'd like! The most popular spot is "Devil's Cove". 

Our boats are supplied with US Coast Guard- approved life jackets ranging in sizes from infant to XXL. By Texas law, all children under the age of thirteen (13) are required to wear a life vest from the time they board the boat until they depart the boat. 

Unfortunately, no, we do not allow tubing, skiing, or wakeboarding from any of our pontoon boats. 

 If you bring your own pole and gear, you are more than welcome to fish.

No smoking on the boat. However, you can smoke on the lily pad or other floats in the water. 

While gratuity is not required, if your captain went above and beyond to provide you with a memorable and enjoyable experience, feel free to tip at your discretion. 

Cancellations must be submitted 24 hours in advance for a full refund. Cancellations within 24 hours of your rental date will forfeit your $200 deposit. NO SHOWS will be charged for the entire amount of the booking on the renter’s credit card. Cancellations must be made in writing and emailed to shipfacedpontoons@gmail.com 

Cancellations due to severe weather are determined the day of your rental. A full refund will be given.